Shipping Information


At MedicoEase, we are committed to providing reliable and secure delivery so your order arrives safely and on time.

Order Processing Time

Economy Shipping

Processing Time: 1–2 Business Days (Mon–Fri)
Transit Time: 15–18 Business Days (Mon–Fri)
Total Delivery Time: 16–20 Business Days (Mon–Fri)
Cost: $25 [Order Below 299$]
Courier: India Post
Total Delivery Time = Order Processing Time + Transit Time

  • Orders over $299 USD qualify for free shipping.
  • $25 fixed shipping fee for orders below $299, and the shipping timezone is GMT+5:30.
  • Orders are typically processed within 1–2 business days(Mon-Fri) after payment confirmation. Delivery generally takes 15–18 business days(Mon-Fri).
  • Standard shipping charges will be calculated at checkout, where applicable.

• Orders are processed within 2–3 business days(Mon–Fri) after payment confirmation (unless stock or payment issues occur).
• Orders placed on weekends or holidays will be processed on the next working day.
• During high order volume periods, processing may take up to 5 business days(Mon–Fri) — in such cases, we will notify you by email.

Shipping Destinations & Costs

• We currently ship to the USA, UK, France, EU countries, Canada, Australia, India, and selected international destinations.
• Shipping charges depend on destination, package weight, and order value, and are calculated at checkout.
• For some destinations, shipping costs may be higher due to customs or import duties—these costs are the buyer’s responsibility.

Delivery Estimates

• USA / UK / Europe: 15–18 Business Days (Mon–Fri)
• Canada / Australia: 15–18 Business Days (Mon–Fri)
• Other International: 15–18 Business Days (Mon–Fri)

Delivery estimates exclude customs delays and public holidays.

Order Tracking

• Once shipped, a tracking number will be sent via email.
• Tracking may take 24–72 hours to update after dispatch.

Import Duties & Customs

• Customers are responsible for any customs, import duties, taxes, or clearance charges imposed by their local authorities.

Incorrect Address / Failed Delivery / Refused Shipment

• If a shipment is returned due to an incorrect address or refusal to accept delivery, original shipping charges are non-refundable.
• Re-shipping fees must be paid by the customer.

Lost or Damaged Packages

• We are not liable for packages once handed over to the shipping carrier.
• Customers must contact the carrier directly to file a claim, and retain all packaging materials for verification.

Important Notice

• Some products may be restricted or prohibited under local laws; customers must check their country’s regulations before ordering.
• We reserve the right to cancel or refuse orders if the destination is restricted.

Company Information

Company Name: MedicoEase
Address:
12707 W Tasha Dr Surprise, AZ 85378 USA
Email: order@medicoease.com
Phone / WhatsApp: +1 346-793-1300
Contact Us: https://medicoease.com/contact-us/
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Time Zone: GMT -7 (Arizona, USA)
Response Time: Within 1 Business Day