Shipping policy Medicoease

Shipping Policy

Shipping Information

At Medicoease, we are committed to providing reliable and secure shipping to ensure your products arrive safely and in excellent condition. Below is important information regarding our shipping services.

Order Processing Time

Economy Shipping

Processing Time: 1–2 Business Days (Mon–Fri)
Transit Time: 15–18 Business Days (Mon–Fri)
Total Delivery Time: 16–20 Business Days (Mon–Fri)
Cost: $25 [Order Below 299$]
Courier: India Post
Total Delivery Time = Order Processing Time + Transit Time

Orders over $299 USD qualify for free shipping.
$25 fixed shipping fee for orders below $299, and the shipping timezone is GMT+5:30.
Orders are typically processed within 1–2 business days(Mon-Fri) after payment confirmation. Delivery generally takes 15–18 business days(Mon-Fri).
Standard shipping charges will be calculated at checkout, where applicable.

• Orders are processed within 2–3 business days(Mon–Fri) after payment confirmation (unless stock or payment issues occur).
• Orders placed on weekends or holidays will be processed on the next working day.
• During high order volume periods, processing may take up to 5 business days(Mon–Fri) — in such cases, we will notify you by email.

Shipping Destinations & Costs

• We currently ship to the USA, UK, France, EU countries, Canada, Australia, India, and selected international destinations.
• Shipping charges depend on destination, package weight, and order value, and are calculated at checkout.
• For some destinations, shipping costs may be higher due to customs or import duties—these costs are the buyer’s responsibility.

Delivery Estimates

• USA / UK / Europe: 15–18 Business Days (Mon–Fri)
• Canada / Australia: 15–18 Business Days (Mon–Fri)
• Other International: 15–18 Business Days (Mon–Fri)

Delivery estimates exclude customs delays and public holidays.

Order Tracking

• Once shipped, a tracking number will be sent via email.
• Tracking may take 24–72 hours to update after dispatch.

Import Duties & Customs

• Customers are responsible for any customs, import duties, taxes, or clearance charges imposed by their local authorities.

Incorrect Address / Failed Delivery / Refused Shipment

• If a shipment is returned due to an incorrect address or refusal to accept delivery, original shipping charges are non-refundable.
• Re-shipping fees must be paid by the customer.

Lost or Damaged Packages

• We are not liable for packages once handed over to the shipping carrier.
• Customers must contact the carrier directly to file a claim, and retain all packaging materials for verification.

Important Disclaimer

• Some products may be restricted or prohibited under local laws; customers must check their country’s regulations before ordering.
• We reserve the right to cancel or refuse orders if the destination is restricted.

All Product SAVE 10% Use this Code: Med10

Return Policy

Refund Policy

Delivery Time

Desclaimer